FAQ

Click a question below to show it’s answer.

Why should Win-Win Sportswear be considered as a fundraising option for our next sporting event, festival, or school program?

We are simply the best at what we do! We feel we have earned the right to make such a bold statement after accumulating 40 years of Event Marketing, Corporate Marketing, Apparel Decorating and Creative Service experience. In addition to our experience we strongly believe in superb customer service (you will have a dedicated account representative), sophisticated internet technology (on-line ordering, secure credit card payment options, order shipment tracking), high end designs (we employ a highly talented and trendy creative department) and ultimately make products that easily sell which makes for a great fundraising experience!

Do you cater to any size event, festival or school program?

Yes, we have put a lot of thought into this question. We have programs designed to cater to all size events.

Can our event products be purchased on-line after our event?

In our Fundraising Options section of our website our NO RISK – ON SITE option includes an on-line store for up to six months. Exact details can be discussed with your account representative as some restrictions may apply.

What type of printing do you use?

We have spent years perfecting our decorating methods and are proud to keep how we do it a secret. What we will tell you is we provide conventional screen printing techniques including plastisol, waterbase and discharge printing methods. In addition we use an advanced screen printing technique called fusion printing and a digital printing technique called digital fusion printing.

What type of printing method will you use for our event?

We reserve the right to use which technique we think is best suited for your order.

Do your decorating methods come off the garment when washed?

60 washings is considered a normal lifetime of a garment. Our decorating methods will outlive the garment.

What type of garments do you provide?

If you choose “BULK ORDERS” under our Fundraising Options section you are free to choose the garment otherwise we reserve the right to choose the brand of garment. However, we always use name brands such as Hanes, Fruit of the Loom, Gildan, Jerzee, etc.

Since you offer FREE design do we get an additional discount if we supply you artwork?

If we gave you a discount then our statement offering FREE design would not actually be FREE!!! In most cases customer supplied artwork is not formatted properly for our production process. Preparing customer provided artwork can actually consume more time than creating a new design. However, we are always happy to accept your files.

Do you have a preferred format for supplied artwork?

We accept artwork created in most professional graphic applications on either PC or Macintosh platforms. For multicolor line art, text or logos, vector art created in Illustrator or CorelDRAW is preferred.

Are their any unusable file formats?

Yes, the following may be great for other applications but definitely not for screen printing.

  • Quark Express (.qxd) – Perfect for laying out a magazine
  • Microsoft Word (.doc) – Great for typing a paper
  • JPEG’s (.jpg) – Excellent for websites
  • Picture Files (.pcx) – poor resolution
  • Windows Bitmap (.bmp) – poor resolution
  • GIF’s (.gif) – Excellent for websites
  • PowerPoint (.ppt) – A great presentation program
  • Publisher (.pub) Sorry, we don’t have it.

These are just to name a few.

Is any applicable tax included?

We assume most organizations will be able to provide us a state tax exempt form or a state resale certificate. The state of Illinois requires us to have a copy of this information in order to waive tax. In the event that you cannot provide us with this paper work, tax would be applicable and additional to our charges.

We are not hosting an event. Can Win-Win provide a fund-raising option for us?

You bet we can! Some great fundraising projects have nothing to do with events. Schools, clubs, teams, churches or just about any organization can profit from our Easy Sell program or an online Spirit Store.